To warm, please remove the cherry or grape seed pouch. Simply open the zipper at the bottom of the animal's belly. Microwave the pouch on low for 20 seconds, and if needed, microwave in additional 10 second increments at a time, ensuring that it is not too hot to the touch.
I was excited to find the perfect gift, the price was steep but went ahead and purchased it anyway, only to find out it was much cheaper if purchased directly from the company.